• A person (Karen) calls customer service for some predefined reason by the host.
  • The caller is then transferred to department to department.
  • Customer Service announces the next representative and the new department.


Notes on play:

  • We started off doing this one on one, but we found that it was better if one person was the caller (Karen), and got passed from department to department.
  • But it was suggested that the audience could come up with suggestions.